Shipping policy

Here’s a professional, premium Shipping Policy for your Twinkle Store 👇

🚚 Shipping Policy – Twinkle Store

At Twinkle Store, we are committed to delivering your orders quickly, safely, and efficiently.

📦 Order Processing

  • All orders are processed within 1–3 business days

  • Orders are not processed on weekends or public holidays

  • Once your order is confirmed, you will receive a confirmation message/email

🚀 Shipping Time

  • Estimated delivery time: 1–3 business days

  • Delivery time may vary depending on your location and courier service

⚠️ Please note: Delays may occur due to weather, logistics issues, or high order volume

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout

  • Free shipping may be offered on selected products or promotions

📍 Order Tracking

  • Once your order is shipped, you may receive a tracking number (if available)

  • You can track your order through the courier service

❗ Incorrect Address

  • Please ensure your shipping details are accurate

  • Twinkle Store is not responsible for orders delivered to incorrect addresses provided by the customer

📦 Failed Delivery

If delivery fails due to customer unavailability or incorrect information:

  • The courier may attempt re-delivery

  • Additional charges may apply for re-shipping

🌍 Delivery Areas

  • We currently deliver to selected regions/countries

  • If your location is not serviceable, we will inform you before processing your order

📦 Damaged or Lost Packages

  • If your order arrives damaged, contact us within 48 hours with proof (photos/videos)

  • In case of lost shipments, we will coordinate with the courier to resolve the issue

📞 Contact Us

For any shipping-related questions:

  • Contact us via Email twinkleshop690@gmail.com 

  • Our support team will respond within 24 hours